Privacy Policy | Syntax Care

Privacy Highlights

What We Collect: We only collect information you voluntarily provide (like your name and email for a project) and anonymous website analytics to improve our service.
How We Use It: Your information is used to communicate with you, deliver your project, and process payments. That's it.
We Do Not Sell Your Data: We will never sell or rent your personal information to third parties.
Your Rights: You have the right to see, update, or delete your personal information at any time. Contact us at privacy@syntaxcare.dev.

1 Introduction

Welcome to Syntax Care. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. If you have any questions or concerns about our policy or our practices, please contact us.

2 What Information We Collect

We collect information in two ways: information you give us and information we collect automatically.

2a Information You Provide to Us

When you fill out a contact form, request a quote, or sign up for our services, you may provide us with personal information. This includes:

Contact Details: Your name, email address, and phone number.
Project Details: Information about your business and project requirements.
Payment Details: We use secure third-party payment processors (like Stripe or PayPal) to handle payments. We do not store your credit card information on our servers.

2b Information We Collect Automatically

When you visit our website, we automatically collect anonymous information to help us improve our services, such as:

Usage Data: Which pages you visit and how you interact with our site.
Device Data: Your browser type, operating system, and IP address.

3 How We Use Your Information

We use your information for a few key purposes:

To Provide Our Services: To build your website, manage your care plan, and communicate with you about your project.
To Process Payments: To bill you for our services.
To Improve Our Website: To understand how visitors use our site so we can make it better.
To Communicate With You: To respond to your inquiries and, if you opt-in, to send you occasional updates or marketing information.

4 When We Share Information

We do not sell your data. We only share your information with a few trusted third-party service providers who help us operate our business, such as:

Payment Processors like Stripe and PayPal.
Analytics Services like Google Analytics.
Hosting Providers where your website data is stored.

We also may share information if required by law.

5 Data Security and Retention

We use industry-standard security measures like SSL encryption to protect your data. We only keep your personal information for as long as it is necessary to provide you with our services or as required by law.

6 Your Privacy Rights

You have rights concerning your personal data. You can request to:

Access the personal information we hold about you.
Correct any inaccurate information.
Delete your personal information from our systems.

To make a request, please email us at privacy@syntaxcare.dev. We will respond to your request within 30 days.

7 Cookie Policy

We use cookies (small text files stored on your browser) to help our site function and to understand how visitors use it. You can control or disable cookies through your browser settings, but doing so may affect the functionality of our website.

8 Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date. We encourage you to review this policy frequently to stay informed.

9 Contact Us

If you have questions or comments about this policy, you may email us at privacy@syntaxcare.dev.